Frequently Asked Questions (FAQ)

Using the App

Q: How do I search for restaurants by category?
A: Navigate to the search page and select the ‘Restaurant Category’ option. You can then choose from a list of categories to find restaurants that match your preferences.

Q: How can I find restaurants near a specific subway stop?
A: Use the ‘Stop Name’ search option on the search page. Select the

desired subway stop(s), and a list of nearby restaurants will appear.

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Q: What does the ‘Between 2 Stops’ search option do?
A: This feature allows you to select two stops on the same subway line. RideGuide will show you all the restaurants near each stop in between the two selected.

Q: How do I save my favorite restaurants?
A: When viewing a restaurant’s details, simply tap the ‘Save’ button. You can access all your saved restaurants on the ‘Saved’ page.

Account Management

Q: Do I need an account to use RideGuide?
A: No account is necessary to use RideGuide. 

Data and Privacy

Q: How is Yelp data used in RideGuide?
A: RideGuide integrates Yelp data to provide you with accurate restaurant information, including reviews, ratings, and more. Your privacy is important to us, and we do not store any personal data.

Q: What data does RideGuide store?
A: RideGuide stores only the data necessary for app functionality, such as your saved restaurants. We do not collect or store any personal information without your consent.

Troubleshooting

Q: The app isn’t loading, what should I do?
A: Try closing the app and reopening it. If the problem persists, ensure you have the latest version installed from the App Store.

Q: I’m having trouble with the map feature.
A: Make sure your device’s location services are enabled. If the issue continues, try restarting the app or checking for updates.